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ORDERS

Our web store is a reflection of the parts we use on the bikes we build. With this said most of our time is spent in the shop building bikes so web orders sometime take a while to ship. If you are under a time frame or want Amazon typer service please do not hit the "Place My Order" button.

 

Thank you for your understanding and your faith in the quality of parts & accessories we sell!

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RETURN & REFUND POLICY

No one likes returns. They take a lot of time for us to process & you do not have the parts you need. Being a small craft shop it does take us a bit of time to take care of this...

HERE IS OUR POLICY

  • No returns after 10 days

  • No returns on special order parts

  • No returns on brake lines

  • No Returns on shocks built for your pr

  • No returns on custom wheels, rims, or exhaust

  • No returns on any electrical parts

  • All returns must be submitted via email to info@boxermetal.com along with the original order number. If the order number is not provided the return will be ignored.

  • There is a 25% restocking fee on allowed returns. Shipping not refunded

  • Allow up to 15 days to receive your refund. Shop credit is fine for future orders.

  • If we screw up, and it happens obviously we will handle shipping, replacement parts, or a full refund.

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